Frequently Asked Questions

We develop modern metal home and living products, including display, organization, decorative, kitchen, plant and pet-related products.

We support international business customers. Please contact us to confirm support for your target market and destination.

Steel Craft Living is a Malaysian product brand supported by an experienced Malaysian metal manufacturing company.

Yes. OEM manufacturing support is available subject to product review and confirmed project requirements.

Yes. We can discuss ODM development based on your market, product direction and commercial requirements.

Private-label development is available, with branding and packaging options reviewed for each product.

Drawings, reference images, specifications and physical samples can be reviewed as part of the development discussion.

Custom dimensions may be considered depending on the product design and production requirements.

Material selection is reviewed individually. Available materials and specifications must be confirmed for each product.

Surface finishing options depend on the product, intended use and required appearance. Final options are confirmed during development.

Custom powder-coating colours may be reviewed according to product and order requirements.

Logo application and branded packaging can be discussed, subject to the selected product and artwork requirements.

Yes. Private-label and retail packaging options can be reviewed for suitable products and orders.

Minimum order quantity is product-specific and will be confirmed after reviewing your requirements.

Lead time depends on product complexity, customization, order quantity and material availability. It will be confirmed with the quotation.

Sample development can be discussed before mass production, subject to the project scope and agreed terms.

Barcode and label requirements can be reviewed as part of the packaging specification.

Custom packaging support is available depending on product, order quantity and packaging requirements.

Export destination support is reviewed individually. Contact us with your market and delivery destination for confirmation.

International shipment requirements can be discussed as part of the quotation and order-planning process.

Quality requirements are reviewed during development, with inspection support coordinated throughout production and final preparation.

Final inspection requirements are coordinated according to the approved product and order specifications.